Is AshWood & Co. an Australian company?
Yes! We are 100% owned and operated and located in Sydney, Australia.

Why is pure soy wax better than other candle waxes?
Pure soy wax is derived from soybeans which are a natural, renewable source grown in many regions by organic farmers.

Pure soy wax provides a cleaner burn as it doesn’t contain paraffin waxes which are extracts of petroleum and are derived from petrochemicals.
Our soy wax is:

    • Biodegradable
    • Free from pesticides and herbicides
    • Kosher Certified
    • Free from any Genetically Modified Materials
    • Not tested on any animals and is manufactured meeting FDA standards.

The benefits of soy wax include:

    • 100% natural
    • Bio degradable and water soluble 
    • Cleaner burning
    • Longer lasting
    • Stronger smelling

Why does the surface of my AshWood & Co. soy candle look discoloured or odd?
As soy wax is a 100% natural substance it can easily be affected by the environment. This includes being left in the sun and some ingredients within fragrance oils. 

Frosting or crystallising may also occur on the surface of your candle. These are the common terms for “polymorphism” and describe the white coating that can appear on soy candles. Frosting is a perfectly natural effect of using soy wax and is unique to vegetable waxes, especially soy. All soy waxes frost to some degree and it is a sign that you have purchased a 100% natural soy wax candle. 

None of these natural occurrences will affect the burning or scent of your soy candle.

Why should I use an AshWood & Co. candle or diffuser?

  • They smell amazing and look great in your home
  • Lighting a candle calms your senses and prevents over stimulus
  • Candles and diffusers eliminate unpleasant odours 

What is the difference between a diffuser, a candle and an oil burner?
A diffuser provides a flameless scent within your home. They don't require any form of internal heat to disperse their scented oils, there is no hot wax or flame, and you can discreetly place them to the side of the room. 

Candles not only provide you with beautiful scents once lit but a beautiful flickering flame providing a glow around your space. Candle’s are perfect for setting a cosy mood and giving you an excuse to relax the evening away.

Oil Burners
Oil Burners (tealight burners) work by lighting an unscented tea light and placing your favourite scent into the bowl. They are easy to use and an effective way to deliver scents into your room spaces as you're only using a few melts at a time.

Still have some burning questions? 
Email us at hello@ashwoodandco.com.au